Bosch Money Back Guarantee – Vacuum Cleaners

30 day MBG – Dealer Letter

30 Day MGB T&C’s

30 Day MBG FAQ

Hi Team,

We are excited to announce we have implemented a 30 day Money Back Guarantee on all Floorcare products purchased between 1st October 2023 – 31st December 2024.

I have attached all the relevant documents for your perusal.  If you have any questions surrounding the promotion please let me know.

We are in the process of having some POS and digital assets created to promote the campaign.

Thanks

National Retail Manager Robyn Samasoni

Dear Bosch Partner,

We would like to inform you of a Bosch Nationwide Promotion, we will be implementing from

Sunday 1st October 2023, and will run until Tuesday 31st December 2024. The details are as following

30 Day Money Back Guarantee Promotion, Valid on all Eligible Bosch Vacuum Cleaners.

 This promotion is our satisfaction promise! The consumer can purchase their new vacuum, and if they are unhappy with the performance, functionality and/or other factors, we will arrange a full refund.

Eligible Vacuum Cleaners:

All Bosch vacuum cleaners purchased from a participating Bosch reseller in New Zealand, or the Bosch Online Shop (www.bosch-home.co.nz), during the offer period (1st Oct 2023 – 31st Dec 2024).

Excluded products:

Excluded products means any project or commercial purchases, trade seconds, scratch and dent stock, and ex-display. All accessories and packaging included must be returned with the product. The Eligible Product and all accessories included with the Eligible Product (if any) must be in as good as new condition (fair wear and tear excluded), and the proof of purchase must be obtained, for the Money Back Guarantee to be provided.

We have attached our FAQ’s for you and your team to show customers if they have any questions.

If consumers return to the store requesting this promotion, please refer them back to Bosch Aftersales via 0800 245 700, or via our contact form

(https://www.bosch- home.co.nz/service/contact-and-info/contact_form                                                                                       general) to begin the process.

In regards to POS to advertise in store, we will generate this and send it into store in the coming months.

Kind Regards, The Bosch Team.